Terms of Service

The service is provided by DIA DIGITAL j.d.o.o., Stankovićeva 31, 52100 Pula, Croatia, Croatia, company ID (OIB) 69987267634, registered with the Commercial Court in Pazin (the provider or we). Full details are in the legal notice.

The service is an online platform at izzylio.com that lets you build, edit and publish your own website using ready-made templates and tools based on artificial intelligence.

The contract is formed when you open an account and confirm your e-mail address. To open an account you must have legal capacity, meaning you are at least 18 years old or have the consent of your legal guardian.

One person or company may hold one account. You must provide accurate details on registration and keep them up to date.

The service is offered on a free plan and on the paid Standard, Premium, Reseller Basic and Reseller Standard plans, billed monthly or yearly. For larger needs we offer Reseller Premium by separate agreement. What each plan includes and costs is published on the pricing page and in the machine-readable price list. All prices are in euros. VAT is not charged under Art. 90(2) of the Croatian VAT Act.

Paid plans are charged in advance, for a month or for a year, by card through the payment provider Stripe or by bank transfer against a quote. We never see or store your card details. A card subscription renews automatically at the end of each period until you cancel it; a plan paid against a quote is valid for the period paid and does not renew by itself. For every charge we issue a fiscalised invoice to the e-mail address on your account.

The free plan includes one website at an address of the form name.izzylio.page, with our signature in the header and footer and advertising labelled as such. The AI assistant is not available on the free plan. A free account is renewed once a year by clicking a link we e-mail 30 and 7 days before it expires. If you do not renew it, the site stops being public on the expiry date, and the account and all its data are permanently deleted 30 days after expiry. An account you use to edit someone else's site (as an invited editor) does not need renewing while that access lasts — it renews itself.

Reseller plans are intended for those who build websites for others. The reseller is responsible for the content of every site on its account as for its own, and deals with its clients in its own name — we have no contractual relationship with them.

On Reseller plans (and with full access by agreement) a site owner can invite another person to edit the site or transfer the site to them. If the plan changes to one without this feature, invited editors lose access until the plan is upgraded again. An invited editor works within the owner's plan and cannot delete the site or change its domain. On transfer the site, with all its content and enquiries, becomes the recipient's and is no longer available to the previous owner.

Discount codes apply as stated with the code (amount and duration of the discount), are single-use and cannot be exchanged for cash.

We may change our prices. For existing subscribers a new price applies only from the next billing period, and we give at least 30 days' notice. Until then the price at which you subscribed continues to apply.

You may cancel your subscription at any time, without giving reasons, in your account settings. Cancelling means the subscription will not renew: you keep your plan until the end of the period already paid for, after which the account moves to the free plan. Your sites and data remain.

If after moving to a smaller plan you have more sites than that plan allows, all sites are kept and you can edit them, but only the earliest-created ones are public, up to the number the plan allows. Upgrading makes the others public again straight away.

If you enter into this contract as a consumer (outside your trade or profession), you have the right to withdraw from it within 14 days without giving reasons, under the Croatian Consumer Protection Act. The period runs from the day the contract is concluded.

To withdraw it is enough to send an unambiguous statement to info@izzylio.com. We will refund any amount paid without delay and at the latest within 14 days of receiving your statement, using the same means of payment.

You may permanently delete your account yourself, in account settings. Deletion permanently removes your account, all your sites and their content; published sites stop working immediately and the content cannot be recovered.

If you have an active subscription at the time of deletion, it is cancelled immediately and the remaining part of the paid period is not refunded. If you want to use up a period you have paid for, cancel the subscription first and delete the account later.

Invoices already issued for paid services are retained because the Croatian Accounting Act requires it. Details are in our privacy policy.

Content you enter — text, images, logos, company details — remains yours. We acquire no rights to it beyond those strictly necessary to provide the service: storing, processing and publicly displaying your website.

You are responsible for having the right to use the content you publish, particularly photographs and third-party trade marks. Photographs from the built-in image library may be used under the terms of their source.

Based on your description, the service can automatically write the text of your site. Such text is a suggestion: it may contain language errors, inaccurate statements or claims that do not match your business.

You must not use the service for:

• content that is unlawful or incites violence, hatred or discrimination
• content that infringes copyright, trade marks or other rights of others
• deceptive presentation — impersonating another person or company, fake reviews, fabricated references
• fraud, identity theft, malicious code or unsolicited mail
• content unlawful for minors, or pornographic content
• overloading or circumventing the technical limits of the service

If we establish a breach, we may remove the offending content, temporarily disable the site or terminate the contract. In cases of serious or repeated breaches we may do so without prior notice. We will notify you by e-mail of any measures taken, with reasons, and you may appeal to info@izzylio.com.

On paid plans you may publish your site on your own domain. You obtain and pay for the domain yourself, with a registrar of your choice, and you are responsible for renewing it. We provide the routing and the security certificate.

When your subscription ends or the domain expires, the site at that address stops working, but it remains available at the free address every site receives, of the form name.izzylio.page.

We aim to keep the service continuously available but do not guarantee any particular level of availability. Occasional interruptions may occur due to maintenance, upgrades or faults at our infrastructure providers. We announce planned maintenance in advance where practicable.

We reserve the right to change, add and discontinue individual features. If discontinuing a feature materially reduces the value of the plan you pay for, we will give at least 30 days' notice and you may terminate the contract with a proportionate refund.

We provide the service with the care of a diligent professional. We are liable for damage caused intentionally or through gross negligence, and for damage arising from injury to life, body or health, in accordance with mandatory law.

For ordinary negligence we are liable only for breach of material contractual obligations, and then only up to the amount of foreseeable damage, capped at the amount you paid us in the twelve months preceding the damaging event. We are not liable for lost profit, for loss of data you did not keep a copy of, or for damage arising from content you published yourself.

Nothing in these terms excludes or limits any rights a consumer has under mandatory law.

When someone sends an enquiry through the contact form on your site, we process that data in your name and on your instructions. The terms are set out in the Data Processing Agreement, which forms part of these terms and requires no separate signature.

When you ask for help, our support team may temporarily access your account to resolve the issue, and may change the content of your sites to the extent needed to resolve your request.

• we notify you by e-mail every time this happens
• access lasts at most one hour and is logged
• support cannot change billing or your subscription, your password or e-mail address, and cannot delete your account or sites

We have the same right of access where a technical fault must be fixed or a breach of Article 9 investigated. Details are in our privacy policy.

You may submit a complaint in writing to info@izzylio.com or by post to our registered office. We reply in writing within 15 days of receipt.

We seek to resolve disputes by agreement. Failing that, the competent court in Pula has jurisdiction, and Croatian law applies. If you are a consumer, this does not affect your right to bring proceedings before the court of your place of residence.

Consumers may also attempt to resolve a dispute through the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

We may amend these terms. We will notify you by e-mail at least 15 days before any amendment takes effect. If you do not accept the changes you may terminate the contract before they come into force; continuing to use the service after that date constitutes acceptance.

If any provision of these terms becomes void, the remainder stays in force. The void provision is replaced by the statutory rule closest to it in purpose.